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Returns Policy

Return Policy

  • It is customers responsibility to examine all goods immediately upon receipt and all claims shall be notified to us within 7 days.
  • Items must be returned in the same condition that they were received and in original packaging.
  • To return an item you need to contact us on and retain your return reference number.
  • Buyer must pay the return postage and notify us the tracking information immediately.
  • We are not responsible for items that are lost in transit or damaged on their way back to us.
  • Refund will be processed within 14 working days and we will refund the cost of the item, but not the postage. This does not affect your statutory rights.
  • If the order qualified for a free delivery, a delivery cost of £10+VAT or 10%+VAT of the total order value which ever is greater will be deducted from the total refund amount unless the goods were faulty.
  • Customized goods/made to measure or non standard size or fabric which have been produced specifically to customer requirements cannot be returned or refunded unless faulty.

Privacy Policy

You must read and accept the WeddingMart privacy policy which details what type of personal information WeddingMart may collect from you when you visit the Website and how WeddingMart may store and use the information in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Act 2003.